The project’s guiding lights
The project's pilots
Chamber of Commerce
As a professional chamber and public institution bringing together businesses in all sectors of the economy other than agriculture and crafts, the role of the Chamber of Commerce is to defend the interests of the Luxembourg businesses that form it, through six major operational missions: being involved in the legislative process by preparing opinions; promoting the spirit of enterprise and the creation and development of businesses; promoting foreign economic and trading relations; fostering a system of education and training that meets the needs of businesses; providing services to businesses and to the public; and informing the public and coordinating debate as partner and independent mouthpiece of the market economy.
Ministry of the Economy
The Ministry of the Economy is responsible for implementing Luxembourg’s economic competitiveness policy. Within the Ministry, the General Directorate for SMEs and Entrepreneurship is the main point of contact for small and medium-sized enterprises. Its work focuses on four main areas: right of establishment; assistance to medium-sized businesses; commercial practices; and simplifying administrative processes for businesses.
ADEM (Agency for the Development of Employment)
ADEM is Luxembourg’s national employment agency. The development of trust-based relations with employers is an absolute priority for ADEM. To help businesses recruit and retain the best candidates, ADEM offers them tailor-made services via its ‘employers department’, which has experienced advisers specialising in the majority of business sectors.
Chambre des Métiers – Contact Entreprise
The Chambre des Métiers (chamber of craft trades) brings together all the craft-based enterprises. It sees its mission and roles as the defence, representation and coordination of its members’ interests. Its Contact Entreprise service offers personalised advice and assistance to entrepreneurs looking to access predominantly craft-based activities whether by new business creation or acquisition.
The development of digital technologies and the accelerating pace of digitisation offer many new growth opportunities. To take digital to the next level, the Luxembourg Government launched the Digital Luxembourg initiative in 2014. Under the umbrella of Digital Luxembourg, joint private-public ventures and projects find their place, each tackling a different aspect of digital development, each bringing the country one step forward.
Guichet is an internet portal the purpose of which is to simplify dealings with the government by providing quick, friendly access to all the information and services offered by public bodies. The site, presented by the government of the Grand Duchy of Luxembourg, has two sections: a “Citizens” section run by the Ministry of Public Service and Administrative Reform, and a “Business” section published by the General Directorate for SMEs and Entrepreneurship of the Ministry of the Economy in partnership with the Chamber of Commerce and the Chamber of Craft Trades.
Du lundi au vendredi de 8h00 à 18h00
T. (+352) 247-82000
The main responsibility of the ITM (Inspection du Travail et des Mines or Labour Inspectorate) is to inspect labour relations and conditions and health and safety in the workplace.
It is also responsible for preventing and resolving all labour conflicts not falling within the remit of the National Conciliation Office (ONC in the French abbreviation).
Institute of Intellectual Property – IPIL
The Luxembourg Institute of Intellectual Property (IPIL in the French abbreviation) was established in 2014 as an economic interest grouping (EIG) to promote the development of intellectual property for the needs of the Luxembourg economy.
As well as promoting intellectual property at the national level, the IPIL offers support and advisory services for enterprises, researchers, promoters, start-ups and anyone else who is interested.
LIST – Betriber & Emwelt
The Luxembourg Institute of Science and Technology (LIST) is a research and technology organization (RTO). The LIST develops innovative and competitive solutions in response to the key needs of Luxembourg and European companies and transfer these new technologies to their industrial and public partners. The REACH & CLP Helpdesk is the main point of contact for Luxembourg companies for inquiries regarding European regulations on REACH and CLP chemicals. Betriber & Emwelt is an environmental information platform whose objective is to raise awareness and inform Luxembourg companies on regulatory or environmental issues.
Luxinnovation – Start-up Unit
Luxinnovation’s start-up team supports all kinds of innovative start-up projects in Luxembourg, whether in establishment or technical or commercial development. Its positioning at the centre of the innovation ecosystem facilitates introductions to potential decision-makers (beta-testers, clients, research centres, investors, public institutions, etc.) In addition to the day-to-day running of the “Fit4Start” accelerator programme, Luxinnovation advisers also support entrepreneurs in defining their business models, business plans and pitch decks and other applications for public financing.
Mutualité de Cautionenment
The Mutualité de Cautionenment is a mutual assistance institution the main object of which is to facilitate Luxembourg SMEs’ access to bank financing by granting partial guarantees. The Mutualité de Cautionenment works in support of members of the Chamber of Commerce by issuing guarantees to approved credit institutions when the security provided by the entrepreneur proves insufficient.
Ministry for Digitisation – CFUE
The town planning and environmental permit facilitation unit (CFUE in the French abbreviation) advises and assists individuals and companies, public and private sector promoters, municipalities, engineering offices, etc. with the administrative processes relating to their building or renovation plans. The CFUE also plays the role of intra-government coordinator and supporter during the critical phase of project planning.
Ministry of Foreign and European Affairs – Immigration Directorate
The Immigration Directorate consists of various departments, notably Foreigners, Refugees and Deportation.
The Foreigners department deals in particular with requests concerning the free movement of persons (European Union citizens and their family members) and immigration (entry and stay of third-country nationals).
Ministry of Health – Food safety division
The responsibility of the food safety division is to oversee food establishments and carry out official checks on foodstuffs, the food chain and materials and objects that come into contact with foodstuffs.
It organises official checks on foodstuffs from non-animal sources, including imports, in close collaboration with the other government departments involved.
nyuko is a non-profit organization, supported by public and private entities, aiming to promote the entrepreneurial mindset and facilitate the creation of businesses in Luxembourg.
Based at the House of Entrepreneurship, nyuko supports budding entrepreneurs in the launch of their business by challenging them through workshops, individual coaching, and the creation of an online community. The four programmes that are offered are free and open to all entrepreneurs in the pre-creation phase, from a simple idea to the actual launch of their firm.
nyuko also operates “Meet an entrepreneur”, a video and articles platform of seasoned entrepreneurs who share their successes, their advice and the obstacles that they had to overcome.
Paul Wurth Incub
The Paul Wurth InCub “InduTech” incubator supports innovative ideas the development of which contributes added value to the manufacturing sector. Based in Luxembourg-Hollerich, Paul Wurth makes premises and infrastructure available to these start-ups as well as providing technological support and help with addressing the market, through its international networks of customers, experts and partners.
SNCI - Société Nationale de Crédit et d'Investissement
SNCI is a public-law banking institution specialized in medium- and long-term financing of Luxembourg based companies.
The SNCI grants different types of loans depending on the size of the business and the planned project. Thus, it grants investment and innovation loans as well as export credits. The SNCI also grants creation-transfer loans to newly created or acquired SMEs as well as foreign financing to Luxembourg companies wishing to develop in foreign markets.
In addition, it carries out equity transactions, either directly through equity investments, or through financing companies in which it holds an equity interest.
Technoport is an incubator offering a combination of support services, fast prototyping and hosting for innovative technological enterprises. As an essential link in the Cité des Sciences et de l’Innovation, it comprises an incubator in Esch-Belval and a centre in Foetz. Technoport’s first objective is to offer the best possible conditions for the creation and development of technological and innovative projects and enterprises in Luxembourg.
1535°- Creative Hub Differdange
The 1535° project initiated by the City of Differdange is unique in Luxembourg. It aims to develop a centre of applied creativity stimulating the combined deployment of artistic creativity, innovation and entrepreneurship of the creative industries.